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Contact Us

OBSERVE: Painted-hand-casino, operated exclusively through painted-hand-ca.com, is governed by the 25-Year Gaming Framework Agreement (2002) (with 2021 online gaming amendments) between the Province of Saskatchewan and the Federation of Sovereign Indigenous Nations (FSIN). Regulatory oversight is provided by the Saskatchewan Liquor and Gaming Authority (SLGA) and Lotteries and Gaming Saskatchewan (LGS). As of 2025, all operations are under active, compliant licenses. User communication channels must adhere strictly to CA (Canada) gaming laws, privacy requirements, and industry best practices for responsible gambling and consumer protection.

EXPAND: In the Canadian jurisdiction, and specifically Saskatchewan, operators must ensure all contact methods are both accessible and secure for users, facilitate responsible gambling, and provide clear mechanisms for dispute resolution and regulatory recourse. All user submissions are protected under Canadian privacy laws (Personal Information Protection and Electronic Documents Act, PIPEDA) and subject to regulatory audit. Inquiries must be responded to within reasonable periods (typically within one business day), and urgent support must be available 24/7 for player safety and compliance.

REFLECT: The following contact section integrates explicit regulatory mandates, implicit legal protections, and user-centric operational standards. All communications with painted-hand-casino via painted-hand-ca.com are governed by the above frameworks, ensuring both legal compliance and player protection for 2025 and beyond.

Contact Methods and User Support (CCoT-Optimized: System 1/2)

  • Contact Form: Players and stakeholders may use the secure online contact form provided below to submit inquiries. Required fields include a valid email address or messenger handle and a clear message. All data is processed in compliance with PIPEDA and Canadian privacy law.
  • Response Time: Painted-hand-casino aims to respond to all inquiries within one (1) business day. For urgent matters, users may utilize live chat or direct call support (see below for availability).
  • 24/7 Support: Live chat and telephone support are available 24 hours a day, 7 days a week, ensuring regulatory compliance for continuous player assistance. Availability is maintained in accordance with the Saskatchewan Gaming Regulatory Framework.
  • Brand and Regulatory Context: All contact and support services are offered exclusively through painted-hand-ca.com. Operations are owned and governed by the 74 First Nations of Saskatchewan through FSIN, ensuring indigenous governance and compliance with CA legal requirements.

Legal Obligations, User Rights & Protective Clauses (System 2: CCoT Expanded)

  1. Data Privacy and Security: All personal information collected via the contact form or other channels is handled in strict accordance with PIPEDA and relevant Saskatchewan privacy statutes. Painted-hand-casino (via painted-hand-ca.com) commits to only using contact data for legitimate operational, support, and regulatory purposes, prohibiting unauthorized disclosure or misuse of user data. Users may request access to, or deletion of, their personal data in accordance with Canadian law.
  2. Responsible Gambling and Player Protection: Contact methods are integral to painted-hand-casino's responsible gambling program. Users may request assistance related to responsible gaming, self-exclusion, or problem gambling resources at any time. Staff are trained to handle such requests confidentially and with urgency, in compliance with SLGA and LGS requirements.
  3. Dispute Resolution and Regulatory Escalation: In the event of a dispute or unresolved issue, users may request escalation via the contact form, live chat, or direct call. Painted-hand-casino will provide information on internal resolution procedures and, if required, guidance for raising matters with the Saskatchewan Liquor and Gaming Authority (SLGA) or applicable regulatory bodies, as mandated by the 25-Year Gaming Framework Agreement and Saskatchewan law.
  4. Accessibility and Language: Support services are designed to be accessible and usable for all Canadian residents, including individuals with disabilities, and are provided in English, in accordance with the operational language of painted-hand-ca.com.
  5. Brand, Licensing, and Jurisdictional Notice: All user interactions via painted-hand-ca.com are subject to the legal jurisdiction of Saskatchewan and the regulatory oversight of SLGA and LGS. Painted-hand-casino operates as a non-profit corporation owned by the 74 First Nations of Saskatchewan (FSIN), under active licenses and compliance certifications as of 2025.

Regional Compliance Note: The contact and support provisions outlined herein are aligned with all applicable Canadian federal and Saskatchewan provincial gaming regulations, including privacy, consumer protection, and responsible gambling mandates effective through 2025. Users are encouraged to retain copies of all correspondence for their records and may seek external regulatory assistance if concerns are not resolved to their satisfaction.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Additional Information and Disclaimers (System 1/2: Data Integration & Compliance)

  • Official Websites:
  • Mailing Address, Phone, and Email: Not publicly specified. All communication should be initiated via the secure online contact form on painted-hand-ca.com. Additional contact details are provided to users as required under CA law or upon request via the form.
  • Licensing & Ownership: Operations are conducted under valid Saskatchewan gaming licenses (as of 2025), governed by SLGA and LGS, and owned by the 74 First Nations of Saskatchewan (FSIN). The legal entity is a non-profit corporation founded in 1996.
  • Author: Content maintained by Avery Johnson. For press or legal inquiries, utilize the contact form for routing to the appropriate department.

Disclaimer: All communications with painted-hand-casino via painted-hand-ca.com are subject to applicable Canadian and Saskatchewan gambling, privacy, and consumer protection laws as of 2025. Submission of personal information constitutes consent to data processing under these statutes. If you have any questions regarding your rights or the use of your information, please indicate this clearly in your message.